Sunset Gulf HVAC is committed to ensuring our website is accessible to everyone, including people with disabilities. We believe every Southwest Florida resident deserves equal access to information about our services.
Our Commitment
We have designed and built www.sunsetgulfhvac.com with accessibility in mind. Our goal is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are the most widely recognized standards for digital accessibility.
Accessibility Features
Our website includes the following features to support accessibility:
- Color combinations meet or exceed WCAG 2.1 AA contrast ratios for readability
- Text can be resized in your browser without loss of functionality
- Images include descriptive alt text for screen reader users
- Forms include proper labels and clear error messages
- Keyboard navigation is supported throughout the site
- Focus indicators are visible for users navigating without a mouse
- Page structure uses semantic HTML for assistive technology compatibility
Ongoing Efforts
Accessibility is an ongoing commitment, not a one-time project. We regularly review our website and make improvements as needed. We also test new content and features for accessibility before publishing.
Known Limitations
Despite our efforts, some content on our site may not be fully accessible at all times. Specifically:
- Third-party content (such as embedded review widgets, payment portals, and scheduling tools) may have varying levels of accessibility outside our direct control
- Older content created before our accessibility standards were updated may have limitations we are working to address
If you encounter any accessibility barrier on our site, please let us know — we want to fix it.
Contact Us About Accessibility
If you experience difficulty accessing any part of our website, or if you have feedback or suggestions to improve accessibility, please contact us:
Sunset Gulf HVAC
Phone: (239) 323-8994
Email: bryan@sunsetgulfhvac.com
We aim to respond to accessibility-related inquiries within 2 business days. If you need assistance with information on our site, we are happy to provide it by phone or email in a format that works for you.
Alternative Access
If any information or service offered on our website is not accessible to you, please call us at (239) 323-8994 during business hours and we will personally help you with your request — whether that's scheduling service, getting a quote, or learning about our Comfort Club.
Formal Complaint Process
If you believe you have experienced unequal access to our services due to a disability, you may file a formal complaint by contacting us using the information above. We take all accessibility concerns seriously and will work in good faith to address them.